Carol Jones
Fire safety technicians check and maintain fire safety apparatus, including sprinklers, extinguishers, and fire alarms. Many fire safety organizations utilize fire safety software to streamline their operations because these duties can be time-consuming and difficult. Here is how fire safety can simplify tasks for technicians and field service managers:
Automatic Scheduling
Fire safety software can automatically schedule inspections and maintenance tasks, saving technicians significant time. Even while human mistakes are inevitable, irate clients waiting for technicians who never showed up despite having an appointment cannot tolerate them. It takes a lot of work and offers much room for error to make timetables by hand or using an Excel spreadsheet.
Companies may centrally manage and sync all schedules with fire safety software. The software makes it easy to see everyone’s locations, the tasks that need to be scheduled, and the ones that have already been done. Business owners can easily view the schedules of certain technicians, who can then identify any gaps that must be filled to achieve maximum output.
Reduced Paperwork Clutter
The biggest time waster for a fire safety business is probably paperwork. The typical technician conducts four inspections daily, followed by at least an hour of paperwork in the office before returning to the field. When creating paper reports, staff must search file cabinets for outdated information, download images and PDF files from thumb drives, or scan, photocopy, and integrate handwritten reports and images into electronic documents.
That does not account for the additional time spent in the field recording inspection findings, taking images with different equipment, or rushing to the office to get the appropriate documents. Or filing documentation after a report has finally been finished.
With fire safety software, a fire safety company can gain 30% more productivity by removing those mountains of paperwork. Digital inspections, which preserve all customer-related paperwork in one handy location, including a property’s inspection history, streamline the inspection process. It ensures nothing is lost and speeds up the process by 20 to 30 percent. Photos and notes were taken on the smartphone while typing or taking voice notes are automatically transferred into the final report.
No Misplaced Files
Paper files are also very prone to being lost or damaged, making it simple to ignore something crucial and endanger persons and property. As back-office employees wait for paper inspections, struggle to read handwritten notes, associate and attach deficiency photographs, and send out repair offers, this process can take days or weeks.
A customer’s attention has frequently already changed by that point, making it difficult to convince them to return calls or give their approval for the service. Furthermore, paper inspections cost money and increase the risk of error. Even low-tech digital upgrades like PDF, Excel, or Word files for inspection papers don’t significantly increase productivity because there is no easy way to convert the data into a proposal.
With fire safety software, technicians only need to click a button to produce customized reports. They can also automate some of the most challenging fire safety assessment processes by creating professional fire pump performance curves using the information gathered in the field. Additionally, a single, simple-to-read document containing inspections, images, notes, signatures, flaws, and suggested adjustments is securely emailed to the office in real time from the field.
Information is Readily Available
Software for fire safety can give professionals quick access to all the necessary data regarding a client’s fire safety equipment. This covers past inspection summaries, owner’s manuals, and service records. This implies that technicians don’t need to look through paper records to swiftly get the data they need to do their jobs well.
Integrated Reporting
By producing reports automatically, fire safety software can simplify the reporting process. Technicians can enter data into fire safety software on the spot, and the program will provide results instantly.
Tracking of Equipment
Fire safety software can track where fire extinguishers and alarms are located and how they function. This reduces the time spent looking for equipment because technicians can find equipment that needs repair or replacement quickly and efficiently.
Responsiveness
Any field service organization must deal with ongoing change, which makes it challenging to follow rigid work schedules and plans. Field service professionals can immediately respond thanks to fire safety software in case of last-minute customer cancellation or a traffic delay. Office staff can inform customers or employees of scheduling changes through a single database. A manual system cannot match a real-time approach with the same efficiency as fire safety software.
Digital Inspections
The ability of specialists to conduct inspections using mobile devices is another perk of fire safety software. Since technicians can take images, enter data, and produce reports immediately from their mobile devices, there is no need for paperwork, and technicians may complete assessments on-site.
Adaptable Checklists
With fire safety software, businesses can make specialized checklists that specialists can use for inspections and maintenance jobs. This makes sure that everything is noticed and that all-important duties are finished. Customizable checklists can also be made to fit a client’s unique requirements or the industry’s rules, assuring compliance and lowering the chance of being fined or subject to other sanctions.
Field and Office Coordination
It can be challenging to guarantee a seamless communication procedure while overseeing field staff. Fire safety software can enhance communication between office personnel and field personnel. Work orders, equipment details, labor schedules and rates, returns, contracts, and other elements of the field service cycle are all kept together in one location by this program.
Keep all your data in a single fire protection application so field personnel can access the information. Once an office employee logs a crucial change, field personnel can access the information and vice versa. Paper records and protracted games of phone tag are things of the past, thanks to fire safety software.
THE FINAL TAKE
Fire safety software can simplify tasks for fire safety technicians in many ways. With mobile inspections, automatic scheduling, streamlined reporting, easy access to information, increased efficiency, and improved communication, technicians can perform their jobs more effectively and efficiently. This benefits technicians and clients, who can expect faster and more reliable service.
